Privacy Policy

Privacy Policy

Multiservicios Jovisur (collectively "Company Name", "we" and "us", "data controller") respects your privacy. We ensure that your privacy is protected when you use our website or place orders online with us.

Multiservicios Jovisur provides you with goods and services and is responsible for processing the personal data you provide when ordering goods.

You can contact the Data Protection Officer of Multiservicios Jovisur via the contact form at the bottom of this page.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit www.jovisur.es (the "Site") or make a purchase on it.

Personal data we collect

When you make or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as "Order Information".

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, your IP address, your time zone, and some of the cookies installed on your device. In addition, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as "Device Information".

We collect device information using the following technologies:

• "Cookies" are data files that are installed on your device or computer and often include a unique anonymous identifier. For more information about cookies and how to disable them, visit allaboutcookies.org .
• "Log files" track actions occurring on the Site and collect data such as IP address, browser type, Internet Service Provider, referring/exit pages, and date/time stamps.
• "Web beacons," "tags," and "pixels" are electronic files that are used to record information about how you navigate the site.

How do we use your personal information?

In general, we use Order Information to fulfill any order placed through or on the Site (including processing your payment information, arranging for shipping, and providing invoices and/or order confirmations). We also use Order Information to:

• Contacting you;
• Analyze orders to detect potential risk or fraud; and
• Where appropriate, based on the preferences you have shared with us, to provide you with information or advertising related to our products or services.

We process your information to fulfill the contracts we have entered into with you (for example, if you place an order through the Site), or to satisfy our legitimate business interests mentioned above.

We use the Device Information we collect to help us detect potential risks and fraud (in particular, your IP address) and, more generally, to improve and optimize our site (for example, by analyzing how our customers browse and interact with the Site and to evaluate the success of our marketing and advertising campaigns).

Share your personal information

We share your personal information with third parties to help us use your personal information as described above. For example, we use Google Analytics to help us understand how our customers use the Site.

We may share information with contracted service providers who assist with parts of our business operations. Our contracts stipulate that these service providers only use your information in connection with the services they provide for us and not for their own or additional benefit.

Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, and/or other legal request for information that we receive, or to protect our rights.

International information transfer

We may transfer information collected about you to third parties acting on our behalf and located in countries outside the European Economic Area ("EEA") or countries that the European Commission considers to have adequate data protection. These third countries may not offer the same level of protection for the information collected about you, although we will always collect, store and use your information in accordance with this Privacy Policy and applicable data protection legislation. We will ensure that we only share data with organizations that comply with an adequate level of data protection in accordance with applicable data protection legislation and that satisfactory contractual agreements exist with those parties.

Your rights

If the GDPR applies to you, you have the right to access the personal information we hold about you and to request that your personal information be modified, updated or deleted; you have the right to request the cessation of the processing of your data, to object to profiling activities and to processing exclusively by automated means, as well as to request that we restrict the processing of your personal data and/or to request that your data be transferred to a third party (data portability) under certain circumstances. If you wish to exercise this right, please contact us using the following contact information.

You have the right to withdraw your consent for the processing of your data at any time if the processing is based on your consent, and you can do so by contacting the Data Protection Officer (DPO) at the address indicated: info@jovisur.es

You also have the right to file a complaint with the relevant data protection authority.

The relevant authority for each country can be found on the European Commission website .

Data retention

When you place an order through the Site, we will retain your order information for as long as necessary to provide you with our services or for as long as required by applicable laws. After this period, your personal data will be deleted.

Changes

We may occasionally update this Privacy Policy to reflect, for example, changes in our practices, or for other operational, legal, or regulatory reasons.

Contact us

For more information about our privacy practices, if you have questions, or if you wish to file a complaint, please contact us via the contact form.